Business

Reasons for Using Compensation Management Software

Compensation management is one of the most crucial aspects of running a business. By compensating employees well, a business is better able to retain quality manpower. Most companies rely on spreadsheets to manage compensation information for the entire organisation. There are many disadvantages to relying on this outdated system. First, it does not offer much visibility to all stakeholders involved in the approval process. Spreadsheets are also a nightmare to consolidate which adds to the inefficiency of the process.

One major improvement in employee compensation and benefits management is the use of automated compensation software. More companies are looking to this solution because of the benefits outlined below.

A tool to involve the management chain

Part of the challenge of relying on spreadsheets is the inability to involve managers real-time. With the use of compensation software, all managers within the hierarchy can have access to each step of the process. Any amendments can be added seamlessly which accelerates the system while eliminating mistakes.

A tool to make decisions that are fair and accurate

Personalisation is one of the main features of compensation software. This means that the individual performance of each employee is factored in along with specific policies and rules. For example, it is easier to apply filters and quantifiers for new employees. In addition to this, it is also possible to incorporate references to trends in salary that are affecting and stimulating the market. The company will have a better handle on what is fair and just in terms of policies for retention.

A tool for enhanced productivity and efficiency

One of the main reasons for adopting the use of software is to increase operational productivity. This is exactly what compensation software like Curo Compensation software does. By automating the process, the workload is reduced while also enhancing the collaborative aspect of the process. One additional feature of compensation software is the ability to notify all stakeholders about each phase and inform them when amendments have been made, or the process is already closed.

A tool that allows interoperation

Managing compensation and benefits cannot be separated from other HR processes such as appraisals for employee performance. It is important that the software is integrated with other relevant and/or important processes related to HR and payroll. By interconnecting these processes, it ensures streamlining and seamless linking between all related departments.

These benefits should also serve as a guide when a company selects specific compensation management software to adopt. To ensure that you get maximum benefits, you have to take into consideration the features of the product along with the cost associated with acquisition. In choosing a specific compensation management software to adopt, it is necessary that the software itself is easy to adapt and does not require extensive training.

It is also necessary that the provider should include support for rolling out the software. You will need a team of dedicated experts and HR personnel to deliver a perfect solution that matches the needs of the company.

Catchy Name For Your Business. Inspiring Ideas from The USA

It often happens that for business success it is enough only one original detail or feature that will allocate it from the total mass of competitors and will create a unique concept. Such an example may be the name of a company. You can read about three US stores with unusual names below. Using car rental in Orlando airport, you can visit dozens of unusual places whenever and wherever you want.

  1. Zombie Apocalypse Store

Shops in Las Vegas can please with a wide variety of goods for every taste, but only in the ‘Zombie Apocalypse Store’ you can buy goods intended for survival in case of natural disasters: earthquake, hurricanes and others. In addition, the assortment of this store consists of everything that can be useful for survival in case of a zombie apocalypse. Here you can buy weapons, which are effective against zombies, protective equipment, a stock of foodstuff and many other things that will come in handy with the onset of the collapse of the existing order of things.

In this small themed store you can buy such things, about which many people do not even know. For example, you can buy for $ 100 a dry ration, which includes 200 servings of different food with a shelf life of 20 years. A filter for water purification “Self Hydrating”, consisting of six self-filling water bags deserves attention as well. You can throw such a bag into any contaminated pond or even in a puddle and after 10-12 hours you can drink clean water. This item will cost you $ 23.97. In case of a radiation emergency, stickers “RADSticker”, which can be purchased in the store for only $ 25, will be useful. With the help of this dosimeter it is possible to determine the degree of radiation exposure.

Zombie Apocalypse Store

In addition, in the store you can buy graphic stickers, mugs, flashlights, knives, hatchets, original electric shockers, as well as cool thematic t-shirts, raincoats, jackets and caps.

Prices in stores in Las Vegas are very different and depend on the type of store, the manufacturer and the quality of the goods. In this unusual shop, the prices for goods range from $ 1 to $ 116.  According to www.tripadvisor.com , they work every day from 10.00 to 19.00.

  1. “The Boring Store”

Constant visitors and residents of Chicago know that the current assortment of this store is the absolute opposite of what is written on the sign. Here they sell everything that super-agents may need. It worked, and now this place is extremely popular among the tourists and local buyers. In fact, the store was created to earn funding for a nonprofit learning center for novice writers, which is located in the same building.

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  1. Somethingstore

An unusual store for random goods, which is called ‘Somethingstore’, can be found in New York, USA. The young entrepreneur Samy Bay, inspired by single-price shops, created his own unique trading platform. All goods in the store ‘Somethingstore’ cost the same – $ 10. This idea turned out well and will be popular for a long time. But not a single price is the main feature of this store.

The main feature is that acquiring a ten-dollar product, the buyer does not know what he or she will eventually get. The choice of the subject of purchase is given to the store itself (or sellers).

Also, there is an online store of this brand. The procedure is as follows. The customer enters the site of the service, enters the page of the order, draws up and pays for the purchase. After that, smart software will choose the goods from the catalog and send it to the buyer’s address. Delivery is free in the US. And only at home, after receiving the order, the buyer will find out what he or she has purchased. It can be a radio-controlled car, a beautiful pendant, sunglasses, perfume, tie, chopsticks or an alarm clock. It could be anything. Someone will get the thing, which suits his or her interests, someone gets a common trinket. But the most important thing is that every ‘Somethingstore’ buyer will get a real surprise.

All the purchases that were sent to the addressees are placed on the site in the last purchases section. Next to the name of the goods, the name of the city, where the order was sent, is displayed.

The random goods store has been operating since 2006. For this time, tens of thousands of people from all over the world have become its customers. The vast majority of them were satisfied with the purchase. And how can you remain dissatisfied when you get a real surprise. After all, even the most inquisitive mind cannot guess what he or she will receive in the end.

Something From SomethingStore.com

There stores are a great demonstration of how traditional business can be refined and made truly unique and interesting. You just need to add some element of the game, mystery, entertainment. And satisfied customers will surely spread this idea around the world.

Business Abroad: How To Start A Company In New Zealand

New Zealand is recognized as one of the safest countries in the world for investment and business. This state in the southwestern part of the Pacific Ocean is among the three countries with the world’s freest economies, according to a rating compiled by the Canadian Fraser Institute. The anti-corruption Transparency International organization has been reporting for years that there is no corruption in the public sector, therefore the country was ranked the first in the 2013 Transparency ranking. New Zealand has a strong banking system that has successfully withstood the global economic crisis, as well as a low level of bureaucracy, a high level of freedom and strong protection for investors.

Economy

The country has a well-developed agricultural and manufacturing sector of the economy, the production of dairy and meat products (in particular, mutton and beef) is the main part of the country’s GDP. In addition, the most attractive spheres for doing business are media (there is no censorship and control), education, FMCG-market, environmentally friendly technologies, banking and financial sectors. The fastest way to deal with the daily routine in various parts of Auckland is to rent a car at East Coast in Auckland.

Traffic Jam. New Zealand style.

Despite the fact that New Zealand in the ‘Doing Business 2014’ rating is not the first, to register a company in this country is easier than in the rest of the countries. New Zealand is heading the “Enterprise registration” sub-rating. In order to register a company, you need to go through a single procedure, which will take just several hours.

Company registration is carried out through the Internet – it is necessary to apply for registration in the ‘Companies Office’ online office. Registration requires the following documents:

  1. Name of the company that meets the requirements of local legislation
  2. Company Charter
  3. Memorandum between the shareholders (in the case of a joint-stock company)
  4. Information on the directors (copies of passports or constituent documents)
  5. Information on the shareholders (copies of passports)
  6. Information on the authorized capital (minimal authorized capital is not defined, there are no requirements for its payment)
  7. Information about the secretary (copy of passport)
  8. The legal address of the enterprise, as well as documents confirming the right to hold or lease.

When choosing the name of a company, it is forbidden to use the already registered name, or the name, which is completely or partially identical to the registered one. The title should not contain offensive words and expressions, hints of illegal activities. A limited liability company must contain the word “Limited” or “Tapui (Limited)” in the title. The following words are not allowed in company names: “National”, “Royal”, “Bank”, “Insurance”, “Chamber of Commerce”, “State” and “Municipal”.

The company’s registration in New Zealand will cost about NZ $ 160. NZ $ 10.22 costs the reservation of the company name and 150 NZ dollars must be paid for the company’s registration.

Beauty and the beast

Forms of business:

  1. Sole trader. A sole trader entirely controls his or her business and is fully responsible for the company’s losses and liabilities. This is the simplest organizational and legal form of business, a popular option for self-employed persons. A sole trader does not require any legal or formal registration processes at the initial stage, therefore many enterprises in New Zealand are started as sole. The profit is taxed by means of an individual IRD number at the rate of personal income tax.
  2. The partnership involves the pooling of assets of several partners (for example, individuals or companies) to conduct joint business for profit. The company cannot act as a legal entity. The separation of the responsibility area of ​​each partner is established in a written partnership agreement. The number of participants in the partnership cannot exceed 25 people. The partnership cannot own real estate in the name of this partnership. Partnership, as well as a sole trader, does not require any other registration, except for taxation. The tax is levied on the profits of each member of the partnership in accordance with the interest in the company.
  3. The company is a legal entity, which owns all assets and liabilities. It means that the obligations are usually limited to the amount invested in the authorized capital. Each company in New Zealand must be registered with the National Business Register.
  4. Trust. Trusts are created to protect assets and property planning, and therefore are usually used to manage real estate, rather than the acting business. The trust can be created for certain purposes, for example, for the education of children. Trusts are not taxpayers, however, taxes are required to be paid by the entrusted administrators.
The Cloud.

The country has a fairly simple and business-friendly tax system that supports the development of capital, research and international investment. In particular, to date, numerous agreements, to avoid double taxation, have been signed, so the income, received by the company in other countries, is not taxed.

In New Zealand, the corporate income tax rate from 2010/11 fiscal year has been reduced from 30% to 28%. According to www.wikipedia.org  , in New Zealand there are no:

  • Wage tax
  • Social insurance tax (paid voluntarily)
  • Capital Gains Tax.

Most businesses in New Zealand do not require any permits. Licensing from state regulators is needed to real estate business, construction, restaurant service, alcohol trade and medicine.

Currently, free trade zone agreements have been signed with China, Australia, Vietnam, the Philippines, Cambodia, Brunei, Indonesia, Hong Kong, Myanmar, Thailand, Malaysia, Laos, Singapore and Chile.

Security, stability, and proximity to the leading financial centers of Asia are just a few of the reasons why foreign entrepreneurs start a business in New Zealand.

What Are Career Prospects For PhD Holders

Obtaining a PhD is a great accomplishment for any individual. All the hard work and commitment finally paid off and you are ready to start earning some money. There has been a lot of debates about the worth of a PhD, but it all comes down to the goals someone has. Of course, you don’t want to do it if it is going to be a waste of your time.

The truth is, it really is worth the effort if you go about it the right way. A dissertation proposal is hard work and you want to make sure that you get the reward at the end of the day. Finding the career best suited to your qualification is where the money is at. Here are some options you want to consider after graduating with your PhD.

Finance

Even if you did not do your PhD in this field, there are still a lot of opportunities in finance. The business knowledge that you gain during your studies will come in handy for any company. Many companies seek out PhD holders and have them run a finance department. At the end of the day, it is the leadership skills they are after. Writing a research proposal did not come easy and employers recognize this.

Academia

One of the more obvious choices would be to apply at an educational institute. Many professors hold a PhD and depending on your area, you should find employment in this field. Here you can go into what you studied for and apply that knowledge to teaching others. There are also more options, as writing academic material.

Writer

It might not seem like the logical career choice, but it takes a lot of knowledge to be a writer. You can offer PhD thesis writing services to students struggling to get it done. A thesis takes a lot of work and many students are studying while working. This is a service that many would be happy to pay for.

Project Management

Doing your PhD is a project in itself and thus gives you the knowledge and skills to run any project successfully. Project management is not based on the field of the project, but rather the execution thereof. Having the drive to see it through is a skill that many don’t have. If you have made it through a tough programme as you have, this would not be a concern.

Entrepreneurship

If you have the ability to work without supervision, this is a viable option. Many graduates start their own businesses and are very successful. It is important not to underplay what you have learned through the programme. A lot of people do their PhD not based on finding employment, but on gaining as much knowledge on a subject as possible.

Conclusion

These are just a few options, but your career is not limited to it. If you want to use your PhD to enter a specific field, it definitely is not beyond you.

Tips On How To Start A Home Design Business

There are lots of things you wish you knew before you figured out that you want to start an interior design business and turn your interior design ideas to into cash. Starting your own interior design business is not that easy as you think, you’ll spend money on some things that you don’t need to. You changed your services to what seemed like every two minutes and felt like you were running around like a chicken with your head cut off trying to chase every bit of knowledge that could set your business off into the stratosphere.

There are no shortcuts to success, but if you can start off lean and focus on the important shit, you’ll still be in business a year (because your first year is one of the hardest) from now on your way to being a successful interior designer.

Don’t Your Business Like a Hobby 

This means that you set it up properly from the get-go with proper business licenses, insurance, and legal structure.  It also means setting up a website, a branded email (no gmail.com or yahoo.com), and a separate phone line.  Businesses have separate bank accounts and credit cards, hobbies don’t.

Get Yourself a Contract

Always do work with a proper, legal interior design agreement.  This is to protect both you and your clients.  You’re opening yourself to a world of trouble working without one.

Know Your “Why”

So often people start their business but never take the time to figure out WHY they started a business and it can lead to unmet expectations, disappointments, confusion, and hard decisions later.  Your path to a successful design business starts with your why.

Tips On How To Start A Home Design Business

Be the CEO

If you’re starting an interior design business, you’re going to be the CEO.  Probably for a long time, if not forever.  That means that it is your job to do business development – marketing, advertising, financial growth, client acquisition, legal stuff – in addition to client work.  The majority of running an interior design business is not going to be spent doing interior design.  If you’re not prepared for that, consider working for someone else.

Know What You’re Getting Into

Running a business is hard.  Running a design business is extra hard.  Maybe it’s because it is such a personal job being in someone’s home, up close with their life and family.  Maybe it’s because interior designers are generally creative-types that aren’t especially gifted in the left-brained business-running tasks.  Whatever the reason, go into it eyes wide open.

Build up Your Online Presence

Create an online presence up quickly.  Unless you have some other channel, this is the best way to start getting clients.  Be as visible as possible and as helpful to potential clients as you can be.  Being visible online is the cheapest, fastest way you can start marketing your business.

Tips On How To Start A Home Design Business

Invest Your Money Wisely.  

When you are first starting a business you must walk the line of a professional appearance and be conservative with your money.   Unless you have a large budget, a $10,000 website is not spending money wisely.  Don’t spend thousands of dollars on a branding package, you’ll need a few projects and clients under your belt before you can really flush out your brand.  Don’t feel like you need to buy all the things when you’re first starting.

Do you know someone from interior design business who needs to hear this? Help them out by sharing this post with them. And go to sleep! I mean it!

5 Expert Tips For Throwing An Amazing Business Event

Even though we live in the age of websites and social media, business events are still one of the best way to promote your company. But the thing is, good business events don’t just happen. Organizing a business event takes a lot of planning. This is why having a few expert tips for throwing business events in mind might be a good idea. We came up with five of these that might just be what you were looking for.

Define your Goals

You don’t throw a business event without knowing why you’re doing so. Every business event has a clear agenda behind it and yours needs to have one as well. That said, you might want to start planning your event by coming up with a few goals for it. The best way to do this is to think about something measurable, like your attendance or the number of emails you want to collect. Once you know what your goals are, planning the entire event will be a lot easier.

5 Expert Tips For Throwing An Amazing Business Event

Think about your Budget

Not a single business event can be organized without money. The problem with small businesses is that there’s never too much money to work with when organizing an event. This is why you need to work out your budget before you start making any moves. Once you know how much money there is in your budget, you should be able to figure out how many invitees you can afford. Just make sure you don’t exceed your budget and always be prepared to deal with some unexpected costs.

5 Expert Tips For Throwing An Amazing Business Event

Choose the Right Location

Another important part of organizing a business event is choosing the right location for it. This is where you need to look for something that reflects you audience and the purpose of the entire event. Opting for a place everyone has heard of is always a good idea as it helps you attract more people to your event. Moreover, you need to make sure the venue you choose has enough parking spaces for your invitees. It’s also recommended that you check the acoustics before you make any final decisions regarding your venue.

5 Expert Tips For Throwing An Amazing Business Event

Include your Employees

Your employees are a key part of your business and including them in your event is an absolute must. You can include them in the event planning or have one of them host the entire thing. On top of this, you can use your event to reward the employees who have helped your business the most. You can even think about buying corporate awards and giving them out to your employees. Asking your employees to invite more people to your even can also turn out to be a good idea.

5 Expert Tips For Throwing An Amazing Business Event

Send out Invitations

The next thing you have to deal with when throwing a business event is send out invitations. However, before you do this, you might want to think about the demographic you want to target. If you want to attract all local people to your event, organizing an event that is open to all might be a good idea. In this case, all you need to do is start promoting your event online. On the other hand, if you want to plan a closed event, you’ll need to design invitations for your event and send them out.

With these five expert tips in mind, organizing a successful business event should be a piece of cake. Just make sure you plan everything through and you’ll be good to go.

ICICI Credit Card Bill Payment Modes On Your Fingertips

My friend Piyush Tyagi, a 25-year old marketing executive, applied for ICICI Credit Card a few years back. Seeing his income and repayment capability, the bank nods to his application instantly. He used to shop galore with a credit card, which earned him a lot of reward points on his spends. Besides, he was an avid traveler and so came discounts and cashback his way, saving that extra buck which would have gone out otherwise. Paying the bill was never an issue for him. But, since he was tied up with so much of work, he could not pay bills on time.

Just a few months back, he applied for a personal loan and much to his disappointment, the application got rejected on the grounds of a poor credit history marred by late payments of the bills. Had Piyush activated Auto Payment on his credit card, he won’t have faced the rejection. But you people can choose that mode as well as others to make ICICI Credit Card Bill Payment on time. And, if you are seeking details, the article is here to know the same.

Activate Auto Pay on Your ICICI Credit Card

While filling ICICI Credit Card Application Form, you could find standing instructions of ‘Auto Pay’. Tick that option and fill the bank account details to get the auto payment activated on your credit card. So, all your card bills will get paid automatically on or before the due date. You would, however, receive an SMS regarding your credit card bill much before the due date, giving you that extra time to keep the balance on your account for a smooth payment.

How Can You Make ICICI Credit Card Bill Payment Using Net Banking?

Doesn’t matter whether you have Internet Banking of either ICICI Bank or any other, the bills can be paid conveniently from any of those. In the case of ICICI net banking, the card details and tab of payment would be there to let you pay your bills. On the other hand, you can use other bank’s internet banking credentials (User ID & Password) to pay.

ICICI Credit Card Payment Through NEFT

You can even add your ICICI Credit Card as a beneficiary while using the Internet banking of other banks. You can activate the card for payment via National Electronic Fund Transfer (NEFT).

ICICI Credit Card Payment Through Debit Card

There is no dearth of payment gateways that enable credit card payment. Just go online to find one of them. Type ICICI Credit Card Bill Payment to see many links emerging in your search. Click one of them and choose ‘Debit Card’ from the list of payment modes. You also need to Click on the bank whose debit card you would be using to pay the bills. Afterward, you need to enter the debit card number, your name, expiry date, etc. After filling these, you should click on One-Time Password (OTP). Enter the OTP sent to your mobile number to process the transaction further. Upon a successful transaction, you would receive an SMS on your mobile number regarding the payment.

Why Your Business Needs Its Own Forklift Trainer

Navigating a forklift is totally different from navigating a normal car, simply because every move demands accuracy to prevent accidents from happening in the warehouse. Since forklifts are used to move around loads of different weights and sizes, every action should be efficiently maneuvered.

Aside from investing in tools which would increase business optimization, businesses should also invest in having an in-house forklift trainer. Having someone from the team who can use a forklift is not enough because users should be trained and be equipped legitimately.

Not only does this new venture ensure savings in the future because it saves your time and energy from calibrating forklift training centers should you need one since you already have one in-house, but ultimately it guarantees safety and makes better forklift users.

What is In-House Forklift Training?

An in-house forklift course is designed to train the prospective instructor with as many of the basic operator training exercises as possible within the comfort of their own working environment. Aside from having the training in your own workplace, in-house training also allows you to train your staff in flexible hours. Completing and taking up a forklift course does not even ask a trainee to put in extra hours because that training will ideally take place within the company’s work hours.

What are the Advantages of an In-House Forklift Trainer?

1. Forklift Trainers Train Drivers Just like how they were Trained Themselves

When a normal forklift driver tries to train new and potential forklift operators, they could pass on bad driving habits and that are not really helpful to a newbie forklift driver. When this situation goes on unnoticed, it can become difficult to break. So, if you only have one forklift driver at work, the best thing to do is to train him properly on the first day before hiring another one. You will only need to spend on getting the proper training once. As soon as the first driver gets qualified, then you hire another one and your in-house trainer will already take it from this end moving forward.

Safety should be the number one priority at work, especially when a job includes moving heavy objects from one place to another most of the time. Hence, proper training is equally paramount.

2. In-House Forklift Trainers Work Effectively

Getting coached the proper way and acquiring certification adds confidence to an in-house forklift trainer. Hence, they feel more confident to take ownership of forklift training. They pass on the things they learned and the good practices they picked up during training. They become role models for the rest, helping churn out more properly-trained forklift operators. Instead of depending on lectures or notes, they prefer training by action, thus effective work ethics can be taught.

3. You Produce Loyal and Caring Employees

As a business owner, you’ll feel more at ease because the feeling of comfort is already there. You know that your future drivers will learn only from someone whom you saw grow and improve right before your very own eyes. You don’t have to worry about bad habits to be passed on from one driver to another, or unnecessary under times and whatnot. Not only the proper techniques and skills can be taught by your very own in-house forklift trainer, but also the right attitude. It might not be taught, but at least the new drivers can see the good qualities of a forklift driver from their colleague. Also, they provide unbiased feedback on the training, and since you already built that trust a long time ago, you wouldn’t mind taking note of them as the training go along.

Do not feel discouraged about the issues that might come soon as you start planning on sending your in-house forklift driver to undergo a proper training because you are only seeing the tip of the iceberg. Having your own in-house forklift trainer entails a lot more benefits and you will soon be amazed as to how many it could be.

Top 5 Trends In Australian Manufacturing For 2018

It seems like the manufacturing industry is expanding faster than ever. Last year, we saw a lot of new Australian manufacturers emerge and improve their operations. And with such an impressive growth rate, it’s interesting to see what lies ahead for Australian manufacturing in 2018. Just like with any other industry, some new trends are expected to emerge this year. That said, let’s take a closer look at top 5 trends for Australian manufacturing in 2018.

Technology Gaining More Attention

According to recent reports, it’s expected that up to AU$84.8 billion will be spent on technology in 2018. Due to the Internet of Things and Cloud, we’re going to see a big portion of this money be invested in high-profile programming languages. This means more IT professionals will enter the manufacturing industry and the demand for talent in this field will rise. It’s also important to note that with more IT experts in Australia, manufacturers will start bringing their operations back to home soil. Manufacturers will, of course, keep looking for new pieces of technology that could be used in their operations.

Top 5 Trends In Australian Manufacturing For 2018

3D Printing becoming the Next Big Thing

No matter what kind of work you do, you must’ve heard about 3D printing. Even though this practice is still in its infancy, it seems like we’re about to see quite a lot from it in Australia this year. Right now, 3D printers are only used for model making, but they’re constantly getting more use and it’s only the matter of time we’ll see them be used for creating manufacturing tools. In 2018, every manufacturer will need to think about starting to use these printers for creating replicas of their products. This will help them reduce both time and cost of creating new products.

Top 5 Trends In Australian Manufacturing For 2018

Drones Getting More Use

Just like 3D printers, drones are constantly getting more use. This is also going to be the case in 2018 as many manufacturers will start including these into their operations. Their main use will be for monitoring manufacturing facilities. This can be pretty helpful for Australian companies with more than one manufacturing facility. The use of drones marks a big step in so-called “cobotics.” This is the concept of people working with the machines in order to make their operations faster, easier and more cost-effective. On top of this, it’s important to say that we might soon get to see drones be used for more than just monitoring manufacturing facilities.

Top 5 Trends In Australian Manufacturing For 2018

Better Products

With all the money invested in manufacturing processes, it’s certain that we’re going to see more quality products enter the market. This is something both individuals and large companies will be able to benefit from. Construction companies will be able to invest in quality excavator rubber tracks while individuals will be able to get better devices like PCs. This is especially the case because manufacturers will use data to figure out what improvements can be made in their operations. Therefore, we can also expect to see more companies researching the market and reaching out to their current customers.

Top 5 Trends In Australian Manufacturing For 2018

More Direct-to-Consumers Sales

Manufacturers are no longer just manufacturers. As the old-school models are starting to disappear, we’re about to see more manufacturers starting to work as retailers and services providers as well. This will lead to a big rise in direct-to-consumers sale all over Australia. Just take a closer look at companies such as Nike and Apple that have opened their own stores all over the world. This is something we expect many Australian manufacturers to start doing. As a result, we’ll see manufacturers start hiring more experts in merchandising and marketing. Direct-to-consumers sales can do wonders for them as they raise brand awareness and cut out all the middleman costs.

Top 5 Trends In Australian Manufacturing For 2018

There you have it – 5 manufacturing trends all Australians need to keep an eye on in 2018. And with each of these trends gaining attention, Australian manufacturing is guaranteed to have another great year.

10 Must-Have Business Telephone Skills For Success

Communicating with clients over the telephone is important, because it can create an impression of your business. In that moment you are the image of the business and if done incorrectly, it can result in an unhappy customer. There are some telephone skills one needs to look at mastering to help the business succeed.

You could write the best book author biography, but if you do not communicate with others in a good manner, you could put people off. It goes beyond personality and has more to do with customer service. When you put the phone down, the customer should feel like a need has been met.

1. On hold

A customer who needs help is not going to appreciate being put on hold, but you can do this in a less frustrating manner. Ask the customer if you could put them on hold before you do so.

2. Show Appreciation

After you place the caller on hold with their permission, be sure to show some appreciation for their patience. This might break the tension the customer is feeling and start the conversation off on a good note.

3. Use their Names

When a customer tells you what their name is, be sure to use it throughout the conversation. You of course do not want to overuse it, but reassure the customer that you are paying attention to what is being said.

4. Don’t Interrupt

Sometimes customers go on a rampage and want to get some of their dissatisfaction out. You might be tempted to interrupt the customer if you have an easy solution. Try and let the customer say what needs to be said before responding.

5. Take Control

In relation to knowing when to speak, there are some moments when you have to take control. If the customer complained about your book, but starts talking about the author biography, you want to take control of the conversation. Try and direct the customer to the initial point of discussion.

6. Eliminate Distracting Noises

Imagine being on the phone with someone and they are chewing bubble-gum. This is annoying and might get the customer off on a bad note before you have a chance to fix the situation.

7. Last Impression

As important as the first impression is the last impression you leave. After the customer gets over the phone with you, they should be happy or at least satisfied.

8. Have Solutions

It’s senseless talking to a client and ending the phone call without a solution to their problem. There are some issues that always come up and you should have an answer ready when these types of calls come in. If everyone has something to ask about the author biography, read it yourself and prepare some answers.

9. Don’t Waste time

You do not want to waste too much of the customer’s time when they call in. Get to a solution and be quick about it. The sooner you are done, the faster you can get to some of the other customers on hold.

10. Be Positive

Personality is not what always makes or breaks a phone call, but a positive one will get you further. Shed some light over the phone and attempt to make someone’s day a little brighter.

The Hiring Dilemma

The problem with running a business is that you have be two specialists in one person: you have to be the ultimate expert in the services and goods you provide. When you’re representing your company to other CEOs, to high level clients and potential investors you can’t be vague. You have be the best salesman, knowing the details of what you’re selling, what it can do, and what’s in development and coming down the pipeline. If you can’t, you undermine the whole business at a critical time and could lose a vital contract.

That’s a full time job. And on top of it you have the second full time job of actually running a company. Coming up with goals and strategy, arbitrating disputes and making decisions across a whole range of areas from HR concerns, to IT procurement to hiring. And if you’ve started a small business you may well not have the experience to do all this competently. Hiring is the most important area, as this allows you to bring new expertise into the company that makes all those other decisions easier – it gives you more resources, more information and more points of view to consider.

Hiring well is a skill in itself, and it’s not one that’s easy to acquire unless you’ve worked in HR, and got the vital experience of writing job descriptions, conducting interviews that allow you to properly judge the value of candidates and negotiating salaries. Many people found companies and launch start ups because they’ve seen a way to solve a problem in a new way, faster and cheaper and more attractively that everyone else in the market. They don’t necessarily do it because they’re simply good at running a business.

To way to beat this issue is to find some expert support. Headhunters and recruitment companies are not always easy to deal with but they are the experts in finding candidates. You need to pick carefully. If you’re hiring your first executives you need an executive recruitment firm like Savannah Group – going to a standard high street recruiter for executives isn’t going to get you the best candidates.

When you’ve found a firm that specialises in high level recruitment in your niche, you need to establish a collaborative relationship. Just sending them an outline of the job and waiting for a list of candidates is a waste of the resource you have. Make sure you have a full conversation with them: they know the market, so they can advise about salary, about the experience level of candidates you need. Work together and you’ll beat the hiring dilemma and find the people you need.

Making The Right Decisions For Your Business

Whatever industry you work in, and whatever USP your business widely advertises, the one skill you will always need is good judgement. You need to be able to make decisions every day that get the most out of the resources you have available, whether that’s staff, money or simply the sheer number of man hours you have on the book. You need to be able to weigh the options and know when it’s important to take on the big client that will bring in lots of revenue, and when money needs to take a back seat to quality so you can make a good impression on someone who might be really important to you in the future.

Today we’re presenting a short guide to making good decisions, so your shrewd judgement can drive your business to success.

Facts and Figures

Wherever you work, whatever you do, you don’t take your decisions in a vacuum. You will always need to account for them, whether that’s to a manager, or at higher levels to a board of directors, or your investors. If you’re changing processes that affect other employees, or pitching for a change to high ranking decision makers in the business it will help you achieve buy in if you can back up your arguments with data.

For example, if you’re looking to expand your business, using a market research firm can give you the firm data you need to make your case absolutely watertight. If you’re interested in working with a market research company, click through to find out more.

Getting Buy In

Any decision you make affects other people – once again, you don’t take your decisions in a vacuum. If your decisions are going to mean changes in the company you work for, whether you’re the CEO or simply a manager some way down the pecking order, you need to introduce your conclusions in a way that’s going to make people receptive to them rather than critical.

Presenting an outcome as a fait accompli is a sure way to create resistance. To avoid this, make sure you build a discussion stage into your decision making for major process related issues. Giving people the chance to have their voice hear, even if you think you know exactly what your solution is going to be will mean they are more open to changes when they’re enacted. Of course, they also open you up to new and interesting ideas which you may not have considered!