With the use of a digital receptionist software such as Greetly, visitor registration and issuance of visitor badges can now be automated. A human front desk assistant is no longer necessary. If you are not yet convinced that a digital receptionist will be good for the business, keep on reading as we list down some of its most significant benefits.
Amongst the many cost-cutting measures that can be implemented in an office, one of the most promising would be using a digital receptionist as a replacement to a human receptionist. In the long-run, you will be able to save a lot of money since you no longer need to employ a full-time employee just so there will be someone to be on the front desk.
With a digital receptionist, availability will not be an issue. This means that there will always be someone available at the front desk to handle the arrival of guests. To add, depending on the scope of the software, it is also possible to set up an automatic answering feature, making sure that no calls will be missed, even during outside of office hours.
Speed Up the Process
Using a visitor registration software like www.greetly.com is also beneficial in terms of making sure that visitors won’t have to wait for a long time. One of the reasons for this is because they can already pre-register beforehand. To add, because the process is automated, it will be significantly quicker compared to signing in a logbook.
After a visitor logs in through the software, the contact person will be immediately notified. This can be done in the form of voice, text, or email. Therefore, if you are the person to be visited, you will already know that there is someone in the lobby waiting for you. This gives you the time to prepare and to manage your own schedule.
This is one thing that will depend on your personal choice of a digital receptionist to use in the front office. Generally, however, it offers a high degree of customization. You can have it personalized based on the interface that visitors will find easy to use. You can also customize the visitor badges to help identify the guests who are present in the office.
Ease of Use
Again, this will be dependent on the software that you will be using. However, it would be safe to say that digital receptionists are easy to set up. Often, they might take only about ten minutes to get ready. Even the users of the system – your office visitors – will not have a hard time figuring out how the system works as there is a user-friendly interface.
Now that we have tackled the benefits of having a digital receptionist, there is no excuse to not have one! It is one of the technologies that can significantly improve the front office and provide guests with a better experience.