In this era of the modern world, a lot of businesses are being set up, and many upgradations in communication part are taking place from time to time. A lot of people does not understand the changes which took place.
These transformations are happening with their traditional way of communication PBX System that has been entirely changed and upgraded from Analog to Digital, providing a lot of better options for communication but becoming a bit more complicated to understand and use.
Here are the five things you should know about the PBX System:
1.What does PBX stand for?
2.What is the work of PBX?
3.How does it work?
4.What are its application and uses?
5.How does it affect our lives and work?
Here I would like to answer all your questions and doubts regarding PBX.
1.PBX stands for Private Branch Exchange- an independent web or network of telephones used in a company or office.
2.The work of PBX is to connect each member of the company with all the other members of a single source without any cost. It is a vast web chain of telephones connecting a huge number of phone lines without any merging, connection problem and it is free of cost.
These connections are not only done internally but also externally to communicate with the world. It also provides us with some amazing features like transferring data, sending and receiving voicemails, call recording, and making some queues of calls. The best part of the PBX is that the whole network is maintained by the company itself and not by any other telephone company.
Earlier, PBX System was only available in Analog, which had some drawbacks as the modern era was taking place. So, to make communication smarter, faster and more comfortable, an upgradation took place that changed Analog to Digital type.
3.A company using PBX System has many telephone lines for making calls externally as well as internally. So, it works by joining the lines of the public network and inside one, using different channels like VoIP providers, SIP servers, etc.
A new upgradation has taken place in this system by adding IP to PBX, making it as IP PBX which is a lot more beneficial as compared to the earlier one. With the help of this system, it has become easier to connect as it provides an unlimited connection regarding phone lines.
4.As PBX have some branches of the phone and many companies or enterprises are using it, we use PBX system to communicate with different enterprises. It switches the connection to and from them.
5.To make a call to any person in the office or to get in touch with any customer, PBX has provided a better platform. Work has become easier and more efficient using the PBX System. Example: If an employee has got a meeting with the client and he is not present in the office, he can connect with office PBX and can communicate with the client.
There are other systems present in the world for communication purposes like VoIP or Voice over Internet Protocol that have the same function as PBX but connects through the internet. However, PBX is more efficient because it has made a lot of improvements when it comes to simplifying work.