5 Things You Need to Know About PBX Systems

In this era of the modern world, a lot of businesses are being set up, and many upgradations in communication part are taking place from time to time. A lot of people does not understand the changes which took place.

These transformations are happening with their traditional way of communication PBX System that has been entirely changed and upgraded from Analog to Digital, providing a lot of better options for communication but becoming a bit more complicated to understand and use.

Here are the five things you should know about the PBX System:


cable, call, communication

1.What does PBX stand for?

2.What is the work of PBX?

3.How does it work?

4.What are its application and uses?

5.How does it affect our lives and work?




Here I would like to answer all your questions and doubts regarding PBX.

1.PBX stands for Private Branch Exchange- an independent web or network of telephones used in a company or office.


2.The work of PBX is to connect each member of the company with all the other members of a single source without any cost. It is a vast web chain of telephones connecting a huge number of phone lines without any merging, connection problem and it is free of cost.





These connections are not only done internally but also externally to communicate with the world. It also provides us with some amazing features like transferring data, sending and receiving voicemails, call recording, and making some queues of calls. The best part of the PBX is that the whole network is maintained by the company itself and not by any other telephone company.

White Electric Home Phone Close to Rotary Phone on Table

Earlier, PBX System was only available in Analog, which had some drawbacks as the modern era was taking place. So, to make communication smarter, faster and more comfortable, an upgradation took place that changed Analog to Digital type.

  3.A company using PBX System has many telephone lines for making calls externally as well as internally. So, it works by joining the lines of the public network and inside one, using different channels like VoIP providers, SIP   servers, etc.



A new upgradation has taken place in this system by adding IP to PBX, making it as IP PBX which is a lot more beneficial as compared to the earlier one. With the help of this system, it has become easier to connect as it provides an unlimited connection regarding phone lines.


 4.As PBX have some branches of the phone and many companies or enterprises are using it, we use PBX system to communicate with different enterprises. It switches the connection to and from them.


5.To make a call to any person in the office or to get in touch with any customer, PBX has provided a better platform. Work has become easier and more efficient using the PBX System. Example: If an employee has got a meeting with the client and he is not present in the office, he can connect with office PBX and can communicate with the client.  





There are other systems present in the world for communication purposes like VoIP or Voice over Internet Protocol that have the same function as PBX but connects through the internet. However, PBX is more efficient because it has made a lot of improvements when it comes to simplifying work.

What Is Voice Commerce and How Is it Rising in the Market?

Most of us are pretty familiar with the term, “eCommerce” but how many of us are actually aware of what “Voice Commerce” stands for? Actually, there are not many but interestingly, most of us have been using it in one way or the other for the past some time or even years. Voice Commerce can be seen as an extension of eCommerce or in other words, the new face of eCommerce. As a matter of fact, there’s a lot of speculation going on over the concept. While some think, this is the next best thing that can happen to eCommerce, there are others, who seem to be unsure and skeptical about it. However, most of the eCommerce businesses are pretty much optimistic about the concept and some of them have already begun to experiment with it.

Did You Just Say Voice Commerce?

Voice Commerce deals with commercial transactions on commercial websites but unlike eCommerce, it emphasizes on interaction using voice recognition technology wherein the user inputs one’s voice commands over the microphone and the artificial intelligence bot process the user’s requests or orders somewhat as asking Alexa to place an order on Amazon. Also, there’s a constant emphasis laid on the development of native language recognition in AI. The concept is believed to bring about a stunning improvement in the business world. From the customers’ perspective, it’s going to be far more convenient than the click method. Also, it will help the customers save a lot of time.

The Journey So Far

It’s certainly amazing about the way Voice Commerce is continuing to find its way all the way up towards massive success all over the globe and it is pretty apparent from our increasing comfort level with chatbots, digital voice assistants like Siri, Alexa, Google Assistant, Google Home and more. In fact, if we take a look back into last year’s performance of Amazon Echo Dot Smart Home Assistant, it’s simply outstanding and it happened to be the highest selling product on Amazon Prime Day Sales.

How Far can it Help Business?

The fact that people from all over the world have already begun to use Smart Home Devices that run with voice-controlled personal assistants is a clear indication of a massive transformation in eCommerce and a major development in the field of voice recognition technology. As anticipated by many, it’s going to benefit both consumers and sellers to a very large extent. Things will get exceptionally simple and convenient for the customers that will consequently, elevate the sales and ROI for many businesses to an unimaginable extent.

Related Read: Why Your Retail Outlet Business Needs A Mobile App? Here’s Why 

However, many businesses have already begun to realize as to how powerful it can be for their growth and they have already begun to look for the ways to integrate this technology with their e-commerce websites to capitalize most of it and they have already contacted Alexa skill development companies for this work. However, some believe it’s too early for business to start experimenting with this technology as it may instead have some adverse effects on the business performance. They believe it still needs a lot of improvement.

How Is the New Face of Online Business Going to Be Like with Voice Commerce?

As voice search and voice recognition gets even better, this will certainly lead to a seamless Voice Commerce which will be characterized by detailed product information using rich and structure data. Keyword-based content could possibly get replaced by the voice-based search which is three times more likely to be local in nature. Also, there will be a lot of emphases laid on the development of NLP or Natural Language Processing technology as well as natural language conversion into textual content which is believed to bring about a huge improvement in customers’ engagement.

Machine Learning and AI have already been put to use by many leading companies like eBay to make excellent predictions as well as display the most relevant results to the customers. It’s certainly time for eCommerce retailers to work on their site searches and make it friendly enough for voice-based searches. What we are likely to see in a year time is certainly going to be an extremely powerful way of handling online customers. Of course, the customers will find it far more convenient too. Another possible change is the changes in the outlook towards website optimization for high local search results which will be comprise adding NLP or Natural Language Processing from product titles to product descriptions, voice friendly long tail keywords and adding a Q&A page with conversation based keywords.

Some Practical Examples of Voice Commerce

Try to visualize visiting a website and speaking over the microphone connected to your browser to look for the best grocery items and finally, placing an order using the microphone once again. Doesn’t it seem like some kind of a magic? It certainly won’t take much long as it usually takes as buying grocery items from a physical market for sure and as you get the items delivered, you will be too tempted to say a big “wow.”

This can hold true for booking bus tickets as well. How about booking a bus ticket either by using your voice assistant or your phone-microphone? Isn’t it an unimaginably brilliant idea? Of course, it is and you know what.. you can simply speak out the booking dates and tickets would be booked accordingly. Thereafter, using your voice again, you can complete the checkout process. Imagine, how much time you are going to save with voice commerce being integrated with e-commerce.

What we are seeing or experiencing now in the form of smart home assistants like Google Home, Amazon Echo or Apple HomePod is actually the beginning of something as huge as Voice Commerce that’s coming our way at a pretty fast speed. However, if there’s one thing for sure, it’s the fact that you can’t really afford to not be a part of this massive movement. In fact, the true power of this concept actually lies in its ability to encompass everyone in it.

Author Bio: James Grills is a technical writer with a passion for writing on emerging technologies in the areas of mobile application development and IoT technology. He is a marketing advisor – currently associated with Cumulations Technologies a mobile app development company in India.

5 Timeless Marketing Books That Every Entrepreneur Should Read

You cannot run a successful business without a great set of marketing skills. In fact, one of the main objectives when it comes to business is to build the brand. Marketing will get you to your end goal and get your brand name out there. If you are a new entrepreneur or have been in the game a while, but want to expand your business, you might want to start reading more.

Entrepreneurs might focus on books that covers business in general, but breaking it down to what you are trying to achieve, is going to keep you focused. Split your business into a few sections and focus on each one individually. If finance is your downfall, then you might want to learn as much as you can on the subject. Marketing ties in well with all of this as it is the corner stone of generating more income and brand building.

If you are business with an mba personal statement, you know where your focus should be. The same goes in business. Seeing as marketing is crucial for the growth of your business, you want to spend a lot of your time on the subject. There is a lot of anxiety around business at the moment with the economy taking a dive every now and then. In order for you to have peace of mind, you want to cover every aspect of your growing business. This applies to online business, walk in offices or an at-home business. At the end of the day, business is business and we can all learn something from those who have perfected it.

With the amount of books out there, you want to make sure that you choose those ones that have been providing great advice to entrepreneurs for a long time. These timeless marketing books have been around for a while and will not stop to inspire new business enthusiasts.

1. The Boron Letters – Gary Halbert

While serving time in prison, Gary Halbert wrote a set of letters to his son to help him through the challenges of life. In his prime, Gary was one of the best copywriters out there. Today, he focuses more on marketing and it is this book where most of his secrets are captured. Even though these letters were purely written by a father to his son, many entrepreneurs have found it so valuable to build their own lives. Yes, this book is not just going to improve your business, but the overall quality of your life.

It is one thing to have a successful business, but struggle in every other facet. A great deal of this book focuses on direct marketing, but then goes on to health, wealth and general success. Many entrepreneurs are trying to find balance in their lives and this is definitely one of those key pieces you want in your collection. Think about it this way. A father will teach his child to stand up for themselves in times of trouble. Your father will teach you how to deal with different individuals. You might even get some advice on success if you are lucky. This is one of those books that teaches you great business tactics, but also tips on how to grow to be the well-balanced person you so dearly want to be.

2. Dotcom Secrets – Russell Brunson

Many entrepreneurs are going for online business ideas. The start-up costs are lower and the success rate higher. With that being said, the competition is just as touch. It might take time before an online business gains a great following and generate a large amount of sales. Many have done so successfully, but is there a secret to their success? If you take some time to listen to some of the biggest names in the world, they all seem to be repeating the same tips and information. Perhaps, we need to learn from these success stories.

When you know you have a great business plan and strategy, but the traffic is not converting to sales, you might have a problem on hand. Even if you are a lazy marketer or just someone who does not enjoy marking, there is still issues that can be fixed. This book is going to give you great ideas and will help your creative juices flow again. This book is focused on running an online business, but you will be able to use this advice even if you work from home. Gone are the days of the 9-5 hustle. Many people are opting for earning their own income online. This gives you a greater opportunity because your hard work will determine your income;

3. The 10 x Rule – Grant Cardone

Even if this book does not give you any marketing advice, you would still not regret reading it. This book is all about achieving goals higher than you ever imagined. Think about something you want, but it seems impossible to achieve. Now set your goal 10 times higher than what you initially thought was impossible. This is all about challenging yourself and going beyond your limits. You can use this advice in your business and your personal life. No matter what you want to achieve, you can go even higher if you really push yourself.

Think about personal statements for mba and the stress that potentially comes with that. You are so overwhelmed that you just give up half-way through. If you set your goals even higher than completing this project, you are more likely to push a bit harder. Do not be scared to set your goals too high. There is no such thing and you are probably just holding yourself back because your actions are based on your mediocre goals. You can have an average lifestyle with goals that do not push you too much, or you can go the distance and live the life you always imagined.

4. Think And Grow Rich – Napoleon Hill

We constantly hear that success starts in the mind, but how many of us actually let that lead us to our own success? Looking at some of the most successful people, you often find that they do not work that hard at all. In fact, they might work much less than the average 9-5 worker. This is because they figured out that success is a mind-set. There are no shortcuts and sometimes you have to burn the midnight oil as an entrepreneur. However, in this book you will learn how to market yourself without sweat dripping down your face.

How much are you investing in your mind? It is one thing to work hard physically, but if you have a poor mentality, then all the hard work won’t get you to your goals. It all starts with believing and consciously accepting the success that you are. Whatever you send out to the universe will come back to you, so be careful and only put out what you want in your life. Even though this might seem a bit whimsical to some professionals, if it works, there is not much to argument left.

5. Anything You Want – Derek Sivers

Your customers are very important when it comes to business. When you do a personal statement mba, you only have to focus on yourself and getting this project done. In business however, you are not in it alone and there are a host of other people you have to consider. This is your business and you can make the rules yourself, but once you made those rules, you want to stick to it.

The author spent around 10 years evolving his business. After that time past and the business was a success, he sold it. Derek Sivers speaks about doing what makes you happy and not wasting time on the things that don’t. This is good advice beyond business and will serve as a great guide going forward. The book speaks of knowing when you find something that you truly love. When you find that magical moment, you will know that this is it.


In business, you have to be mindful of what your goals are and how you plan to get there. It might take some time, but with the help and knowledge in these books, you have a wealth of knowledge. Sure, some success stories happen overnight, but it is definitely not the norm. Some of the most successful people you admire, had to start at ground zero. You have to look at the entire journey before you start doubting your own efforts.

Give yourself time before you decide that enough is enough. Have you really done everything you can to make your business as successful as you hope it would be? It is never too late to put some new strategies in place and start with the basics all over again. Along the line, you learn some valuable lessons that might just make round 2 a better one. One day, you will be one of those people new entrepreneurs look up to and wonder how they would ever be that successful.